On 15/08/2013 19:05, J. McRee Elrod wrote:
I don’t agree. Providing any access point a reference librarian requests, or an OPAC search report reveals is common, is a boon to patrons. The number of non English titles to which professors refer students regularly is finite. The number of items in which the language of the title and content differ is even more limited.
In this particular case, “Der” is not always an article. http://en.wikipedia.org/wiki/DerSaying “no” to such a simple request would not endear us. There are hills upon which to take a stand, but this isn’t one of them.
I guess we’ll just have to agree to disagree on this one. I have no problems adding an additional title in many cases, for instance for an item that was ordered and initially advertised under one title but that title was changed when it was published, or many similar matters. When it comes to more structural problems inherent within the catalog, e.g. people not knowing that when they search “title” they are supposed to ignore initial articles, then that is evidence of a whole number of much deeper problems. Adding a 246 here or there is like painting over a bit of rust in the body of a car (Bondo!), or if you are a doctor and you treat a symptom when you know it is just evidence of other, much deeper problems. You know you are only glossing over a serious issue that, if ignored and you just make people “happy” for the moment, and you know it will fester into a huge problem later–not only for the user but for lots of people involved.
So, I reply that saying yes to such a simple request will also not endear us. What I am saying is not to just say “no” but to deal with the real problem, instead of just getting a few people to be quiet.